Disconnects For Non-pay

The City of Austin gives customers 17 days to pay their utility bills from the date of issuance. If the account remains unpaid customers can be subject to having their utilities disconnected for non-payment. If services are disconnected, the following reconnection fees apply: $25.00 reconnection fee. Disconnects are suspended during certain periods of extreme heat or cold. View the number of disconnects for non-pay per year, starting in fiscal year 2002.

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Maintainer Austin Energy
Last Updated July 25, 2019, 14:18 (CDT)
Created July 25, 2019, 14:18 (CDT)