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MTA Customer Feedback Performance Metrics: Beginning 2017
This dataset presents customer feedback metrics, including total number of customer complaints and commendations and feedback rates per 100,000 riders, for Subway, Bus, Access-... -
MTA Customer Feedback Data: 2014-2019
This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as...