-
MTA Subway Customer Journey-Focused Metrics: Beginning 2015
Additional Platform Time is the estimated average time that customers spend waiting at a station beyond their scheduled wait time. Additional Train Time is the estimated average... -
MTA Subway Customer Journey-Focused Metrics: Beginning 2015
Additional Platform Time is the estimated average time that customers spend waiting at a station beyond their scheduled wait time. Additional Train Time is the estimated average... -
MTA Bus Customer Journey-Focused Metrics: Beginning 2017
Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time. Additional Travel Time is the average time customers spend... -
MTA Bus Wait Assessment: 2020 - 2024
Wait Assessment measures how evenly buses are spaced. Additional years of data are available in separate datasets on data.ny.gov. -
MTA Bus Wait Assessment: Beginning 2025
Wait Assessment measures how evenly buses are spaced.