311 City Service Requests in 2019

Data provided here are from the DC's 311 service request center. They represent all service requests such as abandoned automobiles, parking meter repair and bulk trash pickup. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at https://311.dc.gov, electronic and US mail service or via other methods of communication. The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls. Please also visit the DC 311 Service Request Map which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.

Data and Resources

Field Value
accessLevel public
catalog_@context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
catalog_conformsTo https://project-open-data.cio.gov/v1.1/schema
catalog_describedBy https://project-open-data.cio.gov/v1.1/schema/catalog.json
identifier https://www.arcgis.com/home/item.html?id=98b7406def094fa59838f14beb1b8c81&sublayer=10
issued 2018-12-24T20:30:22.000Z
landingPage https://opendata.dc.gov/datasets/DCGIS::311-city-service-requests-in-2019
license https://creativecommons.org/licenses/by/4.0
metadata_type geospatial
modified 2019-01-01T00:00:00.000Z
old-spatial -80.1157,38.7516,-76.9064,41.2677
publisher Office of Unified Communications
resource-type Dataset
source_datajson_identifier true
source_hash a4390ab1e34f31f7659928e0740f5b5f4e82e013cead5df24568ef1394771c5e
source_schema_version 1.1
spatial {"type": "Polygon", "coordinates": [[[-80.1157, 38.7516], [-80.1157, 41.2677], [-76.9064, 41.2677], [-76.9064, 38.7516], [-80.1157, 38.7516]]]}
theme {geospatial}
Groups
  • AmeriGEOSS
  • National Provider
  • North America
Tags
  • 311
  • AmeriGEO
  • AmeriGEOSS
  • CKAN
  • GEO
  • GEOSS
  • National
  • North America
  • United States
  • dc
  • district-of-columbia
  • ouc
  • public-service
  • resident
  • service-requests
  • washington-dc
isopen True
license_id cc-by
license_title Creative Commons Attribution
license_url http://www.opendefinition.org/licenses/cc-by
maintainer DCGISopendata
maintainer_email gisgroup@dc.gov
metadata_created 2025-09-24T02:43:36.138990
metadata_modified 2025-09-24T02:43:36.139002
notes <div style='text-align:Left;'><div><div><p><span>Data provided here are from the DC's 311 service request center. They represent all service requests such as abandoned automobiles, parking meter repair and bulk trash pickup. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at </span><a href='https://311.dc.gov:443/' style='text-decoration:underline;' rel='nofollow ugc'><span>https://311.dc.gov</span></a><span>, electronic and US mail service or via other methods of communication. The </span><a href='https://ouc.dc.gov:443/' style='text-decoration:underline;' rel='nofollow ugc'><span>Office of Unified Communications (OUC)</span></a><span> oversees the designated call center for all 311 calls and for all District 911 calls. </span></p><p><span>Please also visit the </span><a href='https://dcgis.maps.arcgis.com:443/apps/webappviewer/index.html?id=dca9e27c4c9d4c24a02cb2c5006beae2' style='text-decoration:underline;' rel='nofollow ugc'><span>DC 311 Service Request Map</span></a><span> which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.</span></p></div></div></div>
num_resources 7
num_tags 16
title 311 City Service Requests in 2019