911 Performance Dashboard Beta

The District’s 911 call center is one of the busiest in the country, historically ranking as the 4th busiest center behind those of New York City, Chicago, and Los Angeles. The goal of this tool is to help track this progress and provide insight into the daily operations of DC’s 911 call takers and dispatchers, work that happens behind the scenes but is critical to building a safer, stronger DC. This is a beta site with continuous testing and improvements. Expect updates to the dashboard as Office of Unified Communications (OUC) receives feedback on this first-of-its-kind tool.

Data and Resources

Field Value
accessLevel public
catalog_@context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
catalog_conformsTo https://project-open-data.cio.gov/v1.1/schema
catalog_describedBy https://project-open-data.cio.gov/v1.1/schema/catalog.json
identifier https://www.arcgis.com/home/item.html?id=b81dddf99d6546118441abe75de5acf4
issued 2023-10-05T18:14:07.000Z
landingPage https://opendata.dc.gov/apps/DCGIS::911-performance-dashboard-beta
license https://creativecommons.org/licenses/by/4.0
metadata_type geospatial
modified 2025-03-20T15:37:31.000Z
old-spatial {{extent:computeSpatialProperty}}
publisher City of Washington, DC
resource-type Dataset
source_datajson_identifier true
source_hash 3052750ea2faa201b28b9a3a58bfa3904d7b8c970712ab69624325431f0d0dd4
source_schema_version 1.1
theme {geospatial}
Groups
  • AmeriGEOSS
  • National Provider
  • North America
Tags
  • 911
  • AmeriGEO
  • AmeriGEOSS
  • CKAN
  • GEO
  • GEOSS
  • National
  • North America
  • United States
  • call-center
  • calls-for-service
  • emergency-dispatch
  • emergency-response
  • first-response
  • ouc
  • safety
isopen True
license_id cc-by
license_title Creative Commons Attribution
license_url http://www.opendefinition.org/licenses/cc-by
maintainer DCGISopendata
maintainer_email gisgroup@dc.gov
metadata_created 2025-09-24T10:39:13.151414
metadata_modified 2025-09-24T10:39:13.151424
notes The District’s 911 call center is one of the busiest in the country, historically ranking as the 4th busiest center behind those of New York City, Chicago, and Los Angeles. The goal of this tool is to help track this progress and provide insight into the daily operations of DC’s 911 call takers and dispatchers, work that happens behind the scenes but is critical to building a safer, stronger DC. This is a beta site with continuous testing and improvements. Expect updates to the dashboard as Office of Unified Communications (OUC) receives feedback on this first-of-its-kind tool.
num_resources 2
num_tags 16
title 911 Performance Dashboard Beta