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Performance Metrics - Streets & Sanitation - Tree Debris
After extreme weather events, the Bureau of Forestry Tree Emergency is deployed to remove plant debris blocking or cluttering the public way. This metric tracks the average... -
Performance Metrics - Public Health - Immunization Program - Monthly Vaccine...
Vaccines have been touted as one of the 10 great public health achievements of the last decade. Currently, 18 diseases can be prevented by vaccines. The current childhood... -
Performance Metrics - Innovation & Technology - City Website Availability
The City's Internet site allows residents to access City services online, learn more about the City of Chicago, and find other pertinent information. The percentage of the... -
Performance Metrics - Public Health - Lead Inspections Performed
To combat lead poisoning through the Childhood Lead Poisoning Prevention and Healthy Homes Program, the Chicago Department of Public Health (CDPH) works to enforce city and... -
Performance Metrics - Public Health - Percent Served at STI Specialty Clinics
The Chicago Department of Public Health (CDPH) Division of STD/HIV/AIDS Public Policy and Programs works in partnership with communities to advance the prevention and treatment... -
Performance Metrics - Family & Support Services - Homeless Shelter System...
Homeless Shelter System Monthly Utilization This metric tracks the number of shelter beds used by individuals and families per month. Overnight shelters provide nightly shelter... -
Performance Metrics - Family & Support Services - Domestic Violence Service...
This metric tracks the number of domestic violence service calls received by the Domestic Violence Help Line per month. The city has developed a multi-layered response to the... -
Performance Metrics - Streets & Sanitation - Rodent Baiting
In addition to performing regular scheduled preventative rodent control, the Department of Streets & Sanitation (DSS) responds to site-specific customer rat complaints... -
Performance Metrics - Transportation - Pavement Cave-ins
As underground drainage systems age, occasionally failures in the pipes and joints can cause pavement cave-ins. The Department of Transportation (CDOT) responds to pavement... -
Performance Metrics - Streets & Sanitation - Garbage Cart Requests
The City of Chicago provides heavy-duty plastic 96-gallon garbage carts to single-family residences and apartment buildings of four units or less. This metric tracks the average... -
Performance Metrics - Buildings - Time to Issue Standard Plan Review Program Permits
The Department of Building (DOB) issues building permits to give individuals, insurance companies, neighbors and the City assurance that specific minimum standards are met in... -
Performance Metrics - Family & Support Services - Senior Services Nutrition...
This metric tracks the number of congregate and home delivered meals provided to seniors per month. DFSS, Senior Services division is the city’s Area Agency on Aging for older... -
Performance Metrics - Innovation & Technology - 311 Website Availability
The 311 website allows residents to submit service requests or check the status of existing requests online. The percentage of 311 website uptime, the amount of time the site...