Performance Metrics - Streets & Sanitation - Rodent Baiting

In addition to performing regular scheduled preventative rodent control, the Department of Streets & Sanitation (DSS) responds to site-specific customer rat complaints logged through 311’s Customer Service Requests (CSR) system. This metric tracks the average number of days the DSS takes to complete rodent baiting requests per week. Median days to complete requests as well as total number of requests fulfilled per week are available by mousing over columns. The target response time for rodent baiting requests is within 7 days. For more information on open rat complaints, see https://data.cityofchicago.org/Government/311-Service-Requests-Rodent-Baiting-2011-/97t6-zrhs

Data and Resources

Field Value
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identifier https://data.cityofchicago.org/api/views/ga2y-gwbs
issued 2012-07-13
landingPage https://data.cityofchicago.org/d/ga2y-gwbs
modified 2012-07-13
publisher data.cityofchicago.org
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Groups
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  • National Provider
  • North America
Tags
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  • amerigeoss
  • ckan
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  • national
  • north-america
  • performance-metrics
  • rats
  • rodents
  • service-delivery
  • united-states
isopen False
license_id notspecified
license_title License not specified
maintainer Eric Phillips
maintainer_email no-reply@data.cityofchicago.org
metadata_created 2025-11-20T23:25:56.182983
metadata_modified 2025-11-20T23:25:56.182987
notes In addition to performing regular scheduled preventative rodent control, the Department of Streets & Sanitation (DSS) responds to site-specific customer rat complaints logged through 311’s Customer Service Requests (CSR) system. This metric tracks the average number of days the DSS takes to complete rodent baiting requests per week. Median days to complete requests as well as total number of requests fulfilled per week are available by mousing over columns. The target response time for rodent baiting requests is within 7 days. For more information on open rat complaints, see https://data.cityofchicago.org/Government/311-Service-Requests-Rodent-Baiting-2011-/97t6-zrhs
num_resources 4
num_tags 12
title Performance Metrics - Streets & Sanitation - Rodent Baiting