5 datasets found

This dataset presents customer feedback metrics, including total number of customer complaints and commendations and feedback rates per 100,000 riders, for Subway, Bus, Access-...

Survey responses with feedback on the Innovation Office's role in projects and events. Includes surveys conducted between October 1, 2016 - August 22, 2017.

Responses to the Innovation Office's FY 2016 survey asking clients and colleagues for feedback. Responses are based on all projects and events the Innovation Office contributed...

This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as...

This data contains survey responses on several questions about people's experiences with our mass transit system. The data was collected by Speaker Corey Johnson, who at the...