Provider Customer Service Program - Performance Data

CMS is continuously analyzing performance and quality of the Provider Customer Service Programs (PCSPs) of the contractors and will be identifying trends and making recommendations for possible improvements-solutions, as appropriate. The most recent performance scores are available so that contractors can see where they fall in the monthly performance tracking.

Data and Resources

Field Value
Groups
  • AmeriGEOSS
  • National Provider
  • North America
Tags
  • amerigeo
  • amerigeoss
  • ckan
  • geo
  • geoss
  • national
  • north-america
  • united-states
isopen False
license_id notspecified
license_title License not specified
maintainer Health Data Initiative
maintainer_email cms.data@cms.hhs.gov
metadata_created 2025-12-01T10:58:49.820781
metadata_modified 2025-12-01T10:58:49.820785
notes <p>CMS is continuously analyzing performance and quality of the Provider Customer Service Programs (PCSPs) of the contractors and will be identifying trends and making recommendations for possible improvements-solutions, as appropriate. The most recent performance scores are available so that contractors can see where they fall in the monthly performance tracking.</p>
num_resources 1
num_tags 8
title Provider Customer Service Program - Performance Data