Unified ICM/Unified CCE Databases

Unified ICM/Unified CCE software uses information in the central database to determine how to route N8NN calls, including information about telephone system configuration and routingscripts. The local database also contains tables of real-time information that describe activity at the callcenters. Historical information is stored in the central database.

Data and Resources

This dataset has no data

Field Value
Groups
  • AmeriGEOSS
  • National Provider
  • North America
Tags
  • amerigeo
  • amerigeoss
  • ckan
  • geo
  • geoss
  • national
  • north-america
  • united-states
isopen False
license_id us-pd
license_title us-pd
maintainer Data Administrator
maintainer_email da.mailbox@ssa.gov
metadata_created 2025-12-02T10:22:40.102594
metadata_modified 2025-12-02T10:22:40.102599
notes Unified ICM/Unified CCE software uses information in the central database to determine how to route N8NN calls, including information about telephone system configuration and routingscripts. The local database also contains tables of real-time information that describe activity at the callcenters. Historical information is stored in the central database.
num_resources 0
num_tags 8
title Unified ICM/Unified CCE Databases