Change Asset Problem Reporting System

SSA's basic IT Service Management tool used to identify and track authorized changes to the Production IT environment; identify and track Incidents and Problems within that environment; support Service Desk interactions with internal users; as well as manage and track IT assets and configurable items within the Agency's CMDB. It runs on Hewlett Packard's Service Manager software.

Data and Resources

This dataset has no data

Field Value
accessLevel non-public
bureauCode {016:00}
catalog_conformsTo https://project-open-data.cio.gov/v1.1/schema
catalog_describedBy https://project-open-data.cio.gov/v1.1/schema/catalog.json
identifier US-GOV-SSA-526
license https://www.usa.gov/publicdomain/label/1.0/
modified 2022-06-29
programCode {016:000}
publisher Social Security Administration
resource-type Dataset
rights The publishing of the data asset cannot be done due to one or more of the following reasons: contains personal identifying information, contains federal tax information, contains sensitive information, or a data assessment has not been completed.
source_datajson_identifier true
source_hash b584fd8eb41849c6023ec3fc3a27fa85c0320bc7
source_schema_version 1.1
Groups
  • AmeriGEOSS
  • National Provider
  • North America
Tags
  • amerigeo
  • amerigeoss
  • change-management
  • ckan
  • configuration-management
  • geo
  • geoss
  • incident-management
  • itsm
  • national
  • north-america
  • problem-management
  • production-it
  • request-management
  • united-states
isopen False
license_id us-pd
license_title us-pd
maintainer Data Administrator
maintainer_email da.mailbox@ssa.gov
metadata_created 2025-11-22T23:21:40.040371
metadata_modified 2025-11-22T23:21:40.040374
notes SSA's basic IT Service Management tool used to identify and track authorized changes to the Production IT environment; identify and track Incidents and Problems within that environment; support Service Desk interactions with internal users; as well as manage and track IT assets and configurable items within the Agency's CMDB. It runs on Hewlett Packard's Service Manager software.
num_resources 0
num_tags 15
title Change Asset Problem Reporting System