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MTA Customer Feedback Performance Metrics: Beginning 2017
This dataset presents customer feedback metrics, including total number of customer complaints and commendations and feedback rates per 100,000 riders, for Subway, Bus, Access-... -
MTA Subway Terminal On-Time Performance: Beginning 2025
Terminal On-Time Performance measures the percentage of trains arriving at their destination terminals as scheduled. -
MTA Bus Route Segment Speeds: Beginning 2025
This dataset provides data on how fast buses are traveling between pairs of subsequent timepoints (the major stops on a bus route) for every bus route in the system. It will... -
MTA Subway Hourly Ridership: 2020-2024
This dataset provides subway ridership estimates on an hourly basis by subway station complex and class of fare payment. -
MTA Subway Turnstile Usage Data: 2022
This retired dataset contains information on entry/exit values for individual control areas and is posted purely for archival purposes. More detailed subway ridership data is... -
MTA Subway and Bus Lost Time Accidents: Beginning 2021
The number of reportable job-related incidents that result in the inability of an employee to perform full job duties for at least one working day beyond the day of the... -
MTA Customer Feedback Data: 2014-2019
This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as... -
MTA Bus Wait Assessment: 2020 - 2024
Wait Assessment measures how evenly buses are spaced. Additional years of data are available in separate datasets on data.ny.gov. -
MTA Subway Station Passenger Environment Survey: 2015 to 2018
Passenger Environment Survey indicators combine the results of surveys of a number of different aspects of station conditions to measure passenger comfort and convenience. -
MTA Annualized Employee Availability: Beginning 2013
This dataset provides a year‑over‑year view of annualized employee availability by department and job group description. Annualized availability is calculated as the ratio of... -
MTA Subway and Bus Mask Compliance Statistics: 2020 - 2022
This dataset provides subway and bus mask compliance statistics from MTA surveys that took place between June 2020 and April 2022. It provides the number of observations in each... -
MTA Subway Turnstile Usage Data: 2014
This retired dataset contains information on entry/exit values for individual control areas and is posted purely for archival purposes. More detailed subway ridership data is... -
MTA Bus Schedules: 2024
This dataset includes data for all bus schedules. It includes rows for each scheduled timepoint stop on a trip. -
MTA Subway Schedules: 2024
This dataset includes data for subway schedules, both the base schedule and the supplement schedule in effect. It includes rows for each scheduled stop on a trip. -
MTA Bus Wait Assessment: Beginning 2025
Wait Assessment measures how evenly buses are spaced. -
MTA Bus Wheelchair Ramp/Lift Usage: Beginning 2017
This indicator shows the number of wheelchair ramp or lift deployments on buses each month. -
MTA Bus Schedules: 2025
This dataset includes data for all bus schedules. It includes rows for each scheduled timepoint stop on a trip. -
MTA General Transit Feed Specification (GTFS) Static Data
This data contains schedules and associated data for NYCT Subway, NYCT Bus, MTA Bus, LIRR, and Metro-North in GTFS Static format: --Station / bus stop locations --Train lines /... -
MTA Subway Major Incidents: 2015-2019
Major Incidents are unplanned incidents that delay 50 or more trains, which cause the most disruption to customers. This dataset covers data between 2015 and 2019. For data from... -
MTA Subway and Rail Station Envelopes
This dataset consists of a set of 2D geospatial polygons that are intended to capture all publicly accessible areas of NYCT, LIRR, and MNR rail mass transit stations within the...
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