Voluntary Service System (VSS)

Voluntary Service System (VSS) is a national-level application which replaced the site-based Voluntary Timekeeping System (VTK). VTK was used for many years at the Veterans Affairs Medical Centers to track and manage the hours of service contributed by volunteers and volunteer organizations. Consistency of data between sites was a problem and the process of compiling national VTK reports was slow and costly. Many steps were involved because national data was only consolidated once a month and it was usually out of sync. Improved data collection and reporting is now available since users interact directly with a centralized national database. Rehosted VSS uses .NET technology that replaced data transmissions between sites and the Austin Information Technology Center to produce the consolidated national reports. Direct access to data provides instantaneous updates and up-to-the-minute reporting for all users. Central Office administrators and Voluntary staff now have broader more reliable data for managing Volunteer Services.