MTA Access-A-Ride Call Center Performance: Beginning 2016

Call Center Performance is measured as the percent of calls that are answered and the average speed with which those calls are answered.

Data e Risorse

Campo Valore
accessLevel public
catalog_@context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
catalog_@id https://data.ny.gov/data.json
catalog_conformsTo https://project-open-data.cio.gov/v1.1/schema
catalog_describedBy https://project-open-data.cio.gov/v1.1/schema/catalog.json
identifier https://data.ny.gov/api/views/6r5t-chrj
issued 2022-01-20
landingPage https://data.ny.gov/d/6r5t-chrj
modified 2022-07-29
publisher data.ny.gov
resource-type Dataset
source_datajson_identifier true
source_hash 84d29b08e71ca7ae66384be4f93be5ba9fc3f198
source_schema_version 1.1
theme {Transportation}
Gruppi
  • AmeriGEOSS
  • National Provider
  • North America
Tag
  • aar
  • access-a-ride
  • amerigeo
  • amerigeoss
  • call-center
  • ckan
  • customer-experience
  • customer-service
  • geo
  • geoss
  • national
  • north-america
  • paratransit
  • united-states
isopen False
license_id notspecified
license_title License not specified
maintainer NY Open Data
maintainer_email no-reply@data.ny.gov
metadata_created 2025-11-20T21:42:30.918867
metadata_modified 2025-11-20T21:42:30.918870
notes Call Center Performance is measured as the percent of calls that are answered and the average speed with which those calls are answered.
num_resources 4
num_tags 14
title MTA Access-A-Ride Call Center Performance: Beginning 2016